If you have been in an accident and find yourself in need of Auto Body Repair; there are some things you need to consider. Most insurance companies are going to do a good job, paying for the repairs to your vehicle. However, the decision on where to take your vehicle is and should be made by the customer. It’s your car and should be your choice. Where to take your vehicle is one of the most important decisions you will make. This will have a direct impact on the quality of repairs and your satisfaction.
Freeman’s is a Direct Repair Shop for most insurance companies, meaning that if you want it done at Freeman’s, tell your agent or adjuster and arrangements can be made to bring it to our facility. We at Freeman’s encourage the vehicle owner to ask around and check our reputation. We have been at 700 East Garland, Paragould, Arkansas since 1988. We are located off Highway 412 East, next to Labor Park. Listed below are some very important issues to consider when selecting your shop.
Personnel, Facilities, and Equipment
All three of these components are very important. However, my professional opinion is people are the most important. There is no substitution for experienced, trained, and certified technicians working on your vehicle. You do not want entry-level technicians, with little experience working on your vehicle. You deserve the confidence in knowing your vehicle is in competent and capable hands. Trust me, the final product is a direct result of the skill level of the technicians working on your vehicle.
cannot be enough emphasis put on this subject. At Freeman’s
with cooperation of our Paint Supplier PPG
Industries, we give a Written
Lifetime Warranty on our paint and bodywork. This gives
our customers the peace of mind
that the work provided at our facility will be covered as long as you
own the vehicle. If there ever is a problem it will be taken care of promptly
and courteously. However, we don’t have many problems in this area.
Or latest customer satisfaction survey came back at 98%.
We are very proud of this, but our ultimate
goal is 100%.